Shipping policy
SHIPPING POLICY
Processing Time
Orders are typically processed within 1-2 business days of being
placed. During busier periods, processing may take slightly longer,
but we'll always notify you if there's a significant delay.
Shipping Time
Once processed, orders typically arrive within 7-10 business days.
You'll receive a confirmation email with tracking information as soon
as your order ships, so you can follow its progress.
Shipping Destinations
We currently ship within the United States only. We hope to expand
to more countries soon.
Shipping Costs
Shipping is free on all orders, with no minimum purchase required.
Delays
While we work hard to get every order to you on time, delivery
estimates are not guaranteed. Occasional delays can happen due to
carrier issues, weather, customs, or other circumstances outside our
control.
Order Tracking
If your order hasn't arrived within the expected timeframe, or your
tracking information hasn't updated in several days, contact us at
support@dinokin.com and we'll help track it down.
Lost or Stolen Packages
If your tracking shows delivered but you haven't received your
package, please check with neighbors and your local carrier first.
If you still can't locate it, reach out to us at support@dinokin.com
and we'll do what we can to help.